Testimonials from Satisfied Sellers:
" My wife and I hired Joan to represent us to sell our Menlo Park Property while we were living abroad. Since we were not living in the States at the time of the sale we needed someone who would assume full responsibility to manage the entire transaction without us being present including pricing the property at full value, finding a qualified buyer, coordinating all legal and contract documentation and coordinating and closing construction and engineering issues that could arise. Needless to say, there were issues with the foundation of the house as well as with the drainage around our property which was an HOA problem. All these roadblocks caused Joan to deal with legal issues, hire and coordinate an engineering team to publish a rework plan and follow-up with a construction team to implement improvements. The majority of this cost was covered by the HOA thanks to Joan’s diligent efforts and the selling price exceeded our expectations. I highly recommend Joan for her ability to coordinate the entire transaction and provide the maximum value to the seller and the buyer. She is a very intelligent person with a great personality and a high level of integrity."
"We feel very fortunate to have worked with Joan on the sale of our home. The experience far exceeded our most hopeful expectations, for you are truly a talented professional with a keen understanding of your business and market. We benefited immeasurably from your project management skills, the team of people you brought together to ready our property for sale, your knack for building relationships in the neighborhood and your consummate ability to work with agents and prospective buyers."
Geoff and Kaitlin Pitts
"It goes without question that after interviewing several potential representatives, we chose the right person to handle our sale. Working with you was a joy, from start to finish and it truly felt like a partnership...We were especially appreciative of the way you handled the entire process, in light of the multiple offer situation. You handled every detail of the process completely, ethically and impeccably...You have earned our respect for being so knowledgeable about your industry, for keeping us posted on a dally basis, and for making our transaction easy."
Kathleen and Rob O'Sullivan
Testimonials from Satisfied Buyers:
"My husband and I bought our first home with Joan. She is an incredible real estate agent! From the very beginning we felt like Joan was completely committed to helping us find the right house. She is prompt and knowledgeable as well as patient and understanding. We were never afraid to express concerns and ask questions. Joan made herself available to us and was genuinely interested in our satisfaction. My husband and I highly recommend Joan to anyone. We will miss working with her because she is so great!"
Emma and Pete
"To me, finding a right home was a monumental task; it's almost as difficult as finding a right partner. But luckily Joan was there for this matchmaking process.
My husband and I met Joan back in 2005 when she was hosting an open house for her coworker at the same townhouse complex where I used to live. At the time, we weren't looking to buy or sell just yet but were curious about the market condition. We briefly chatted with her at the open house and Joan simply kindly took the initiative of offering to take a quick look of our town home to provide home improvement and selling advice in case we had to sell that year. Not only did she give us many helpful tips to begin the process, she helped us initiated our home search. Joan took the time to fully understand our needs and diligently worked through the search to narrow down potential choices for weekly open houses. Unlike many other agents who were mainly targeting to make a sale, Joan often provided candid advice, given her extensive experience in the real estate business as if she was helping her family with the purchase. Joan was always proactive in guiding us through each step of acquiring our new home, especially about the proper protocols and caveats of various procedures. That process took 5 months but she had always showed her patience, professionalism and passion. Eventually, she represented us in both buying our single family house and selling our town home in less than 2 weeks! Joan often accommodated to our busy schedule in touring open houses and was extremely efficient and organized in preparing documents for the final escrow process. Behind the scene, she's very aggressive in progressing with every steps (inspections, reports, negotiation offers & .etc) without us having to worry about them. She was also very thorough in explaining the process but she made sure that it's simple and easy to do for the clients. She often advised us on what to expect and when it came time for the negotiation, she also strategized based on the specific house (we'd placed offers on more than one house) and market condition. All in all, I have to say we were very fortunate to have someone who is so personable, proactive and tactful to lead us through this partner-finding process."
Lisa and Simon